Practice Charter

Practice Charter Standards

Rights and Responsibilities

A patient has the right to:

  • Be treated courteously and with respect for your privacy, dignity and religious and cultural beliefs
  • Receive care and treatment on the basis of need
  • Be given clear information about any treatment or care proposed
  • Give or withhold your consent to medical or other care and treatment
  • See any reports made for insurance or employment purposes and information held about you on computer
  • A healthcheck on joining the practice for the first time

A patient has the responsibility to:

  • Treat the practice staff courteously and with respect
  • Keep appointments made or notify the practice as soon as possible if you are unable to attend
  • Whenever possible go to the surgery rather than ask for a home visit
  • Not expect a prescription at every visit; many illnesses are short term and do not require medication
  • Order your repeat prescription 48 hours before it is needed
Local Services, Let
Local Services, Let