We had 68 patients who failed to attend booked appointments with the Doctors. This is very disappointing as these appointments could have been used by other patients. Please ensure you cancel your appointment if you are unable to attend.
We had 75 patients who failed to attend booked appointments with the Treatment Room. This too is very disappointing as other patients could have availed of these appointments.
We had 3 patients who did not attend the CBT counsellor. This is a whole morning lost. We only have 1 morning per week and in the last month one morning was lost to patients who did not attend.
It is imperative that you let the Practice know if you are unable to attend a booked appointment. The time lost this month 3 full days of Doctors time and 3 full days of Nursing time.